Understanding Discretionary Benefits for Ontario Works and Ontario Disability Support Recipients
- Hibaq A
- Dec 17, 2025
- 2 min read
Many people receiving Ontario Works (OW) or Ontario Disability Support Program (ODSP) benefits face unexpected costs that can be difficult to manage. Discretionary benefits offer a way to help cover some of these one-time expenses. These benefits are not meant for ongoing payments but can provide crucial support in specific situations. This post explains how discretionary benefits work, what types of expenses they cover, and how recipients can access them.
What Are Discretionary Benefits?
Discretionary benefits are funds provided at the discretion of an Administrator to cover exceptional, one-time costs for people on OW or ODSP. These benefits are not designed to cover regular or ongoing expenses but focus on specific needs that arise unexpectedly. The goal is to help recipients maintain stability and improve their living conditions when facing unusual financial challenges.

Moving Expenses as a Discretionary Benefit
One common discretionary benefit covers moving expenses. If a recipient needs to move from one residence to another, the Administrator may approve payments to cover the cost of moving household furniture and personal belongings. This support helps reduce the financial burden of relocating.
It is important to note that storage charges incurred before applying for this benefit are generally not covered unless the stored furniture is essential and will be used in the new home. This ensures that funds are used efficiently and only for necessary moving costs.
Energy and Water Conservation Measures
Another type of discretionary benefit focuses on low-cost energy and water conservation measures. These payments are authorized by the Director as health-related benefits and can be approved for recipients who own or rent their homes.
The benefit may be issued if:
The costs are not covered by existing energy efficiency programs offered by utilities or government agencies.
The recipient is responsible for paying the specific utility or heating costs.
The costs are not included in the monthly rent.
The conservation measures directly reduce or limit the utility or heating costs.
Examples of eligible conservation measures include installing low-flow showerheads, weather stripping, or energy-efficient light bulbs. These small improvements can help reduce utility bills and improve home comfort.
Sources of Funding for Home Repairs
Recipients who need home repairs must first seek assistance from their homeowners’ insurance company. If the shelter allowance is below the maximum, they may be required to obtain a loan for repairs. Monthly payments on such loans or mortgages can then be included as part of the shelter costs.
This approach encourages recipients to explore all available resources before discretionary benefits are used for home repairs, ensuring that funds are allocated responsibly.
How to Access Discretionary Benefits
To apply for discretionary benefits, recipients should contact their caseworker or Administrator. They will need to provide details about the exceptional costs and any supporting documentation. Approval depends on the specific circumstances and whether the expenses meet the criteria outlined above.
Recipients should keep in mind that discretionary benefits are limited and intended for urgent or exceptional needs. Planning ahead and discussing potential costs with a caseworker can improve the chances of receiving support.




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