Understanding Discretionary Benefits: What You Need to Know
- Hibaq A
- Dec 19, 2025
- 3 min read
When facing unexpected expenses, people receiving Ontario Works or Ontario Disability Support Program (ODSP) benefits may wonder how to cover costs that go beyond their regular support. Discretionary benefits offer a way to help with one-time exceptional expenses that are not part of ongoing payments. This post explains what discretionary benefits are, who can access them, and examples of the types of support available.
What Are Discretionary Benefits?
Discretionary benefits are funds provided at the discretion of an Administrator to cover specific, one-time costs. These benefits are not meant to cover regular or ongoing expenses but focus on exceptional needs that arise unexpectedly. The Administrator evaluates each request to decide if the expense is reasonable and appropriate before approving funding.
These benefits are designed specifically for people receiving Ontario Works or ODSP, helping them manage costs that might otherwise be difficult to afford.

Travel and Transportation Support
One common area covered by discretionary benefits is travel and transportation for non-health related purposes. For example, if someone needs to travel for a job interview, training, or other essential activities, they may receive funding to cover transportation costs. The Administrator will consider factors like distance, necessity, and cost before approving this support.
This type of assistance helps recipients access opportunities that can improve their situation without adding financial strain.
Special Services, Items, and Payments
Administrators also have the authority to approve special services, items, and payments authorized by the Director. These cover a wide range of needs, including:
Certification of a learning disorder by a qualified medical doctor or psychologist
Costs of completing medical forms not covered by OHIP, required to verify eligibility for benefits
Replacement or repair of essential household furniture and appliances
Replacement or purchase of smoke alarms and batteries for homeowners not receiving the maximum shelter allowance
Replacement of household items and personal effects in emergency situations
Electric beds to prevent bedsores for people confined to bed
Air conditioners for severe asthmatics
Electric breast pumps
Layettes and baby supplies for newborns
Blood tests required for Applications for Support when no other payment option exists
Cost of preparing a will when other payment options are unavailable
Initial deposits required by landlords or utility companies for rent, hydro, and heating
Payments to continue hydro or heating service or to prevent eviction
Payments for low-cost energy and water conservation measures
Cost of an alerting system for recipients or family members who are deaf or hearing impaired
These examples show how discretionary benefits can address a variety of urgent and necessary needs that go beyond basic living expenses.
How to Access Discretionary Benefits
To apply for discretionary benefits, recipients should contact their caseworker or Administrator. It helps to provide clear information about the expense, why it is necessary, and any supporting documents. Since funding is limited and granted on a case-by-case basis, early and detailed communication improves the chances of approval.
Why Discretionary Benefits Matter
Discretionary benefits provide crucial support for people on Ontario Works or ODSP who face unexpected costs. By covering one-time expenses, these benefits help prevent financial crises, support health and safety, and promote stability. They also enable recipients to access opportunities like education, housing, and essential services that might otherwise be out of reach.
If you or someone you know is receiving Ontario Works or ODSP, understanding discretionary benefits can make a real difference in managing unexpected challenges.
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